[vc_row css=”.vc_custom_1629803910077{margin-bottom: 24px !important;}”][vc_column][vc_column_text] While everything in the world is being reshaped, marketing and marketing communication have undergone significant changes and metamorphosed in parallel with the developments in mass communication. Modern marketing has gained new dimensions in a structure that is interactive, measurable and oriented according to the needs of the consumer, and has developed on the basis of interactivity and speed provided by digital media. This development will continue as long as the relationship between a buyer and a seller, in the most basic terms in global and local markets, remains in question.
Strategic orientations in marketing communications will continue to be influenced by consumer behavior and will continue to evolve in a bidirectional manner. Therefore, the definition of the interlocutor referred to as ‘consumer’ will gain new meanings in every era. In this framework, we are moving towards a future where the classical 4P approach or efforts to formulate approaches such as 4A, 4Ç (recently 4E) are on the one hand, but the main thing is always relationship management, human orientation, which will always necessitate a multi-faceted, multi-dimensional understanding of communication.
Of course, the complete disappearance of the physical world is out of the question. By integrating augmented reality and mixed reality channels on top of what we know, we are preparing for a marketing world where new touchpoints will open new windows by applying this blend to in-depth market analysis. In other words, how accurately and meaningfully each ‘sender’ will unfold each message to the other ‘receiver’ will gain meaning when it is differentiated by combining it with empathic visions and intuitions from a communication perspective, not only based on rational analysis in sales logic.
Not content with being the leader of its time; those who understand that digitalization, marketing and communication investments are worth diamonds, and businesses that foresee the future according to their age and expand their focus in this direction will be the winners of the coming years. [/vc_column_text][/vc_column][/vc_row][vc_row css=”.vc_custom_1629803910077{margin-bottom: 24px !important;}”][vc_column]
Solutions such as offering personalized options for data protection also give customers a sense of control over their data. Thus, despite the bombardment of messages, it is easier for the desired messages to stand out among the others and reach the addressee. In addition, working with and investing in a secure infrastructure and solutions system for the transfer of data also helps to reinforce trust on the part of customers or suppliers. A business that values and has the vision to invest in systemization, automation and commercial communication with solutions such as EDI increases its reliability and ultimately its reputation. [/vc_column_text][/vc_column][/vc_row][vc_row css=”.vc_custom_1629803910077{margin-bottom: 24px !important;}”][vc_column]
Whether in B2B, B2C or other business models, the perspectives of a business and the interlocutor to whom it wants to sell its products/services are always different. The brand and customer relationship, which has a dynamic structure that depends on many variables, is one of the most important issues that are becoming more and more important in the development process of marketing. In this relationship, adding contextual insights and an empathetic communication approach to analytical data enables organizations and brands to look at customers from a different perspective.
Establishing a special relationship with the customer with an empathetic perspective in marketing communication not only brings high performance in goal-oriented marketing efforts, but also ensures preparedness by anticipating the future. Of course, the journey of taking action and preparing for the future with a futuristic perspective brings a unique course for each organization. Equally, for each organization, the requirements, strategies, messages and outcomes of this journey are also unique to that journey. [/vc_column_text][/vc_column][/vc_row][vc_row css=”.vc_custom_1629803910077{margin-bottom: 24px !important;}”][vc_column]